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Investing in the Frontline: The correlation between Employee Experience (EX) and Customer Experience (CX)

Investing in the Frontline: The correlation between Employee Experience (EX) and Customer Experience (CX)

Better customer experiences start with better-supported employees. At our webinar, Investing in the Frontline: The correlation between Employee Experience (EX) and Customer Experience (CX), we brought together industry leaders to explore how organisations can empower frontline teams, use AI more effectively and turn customer feedback into meaningful business improvements.

October 26, 2026
October 27, 2026
3 mins read
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Conversations

Beyond Payments: Africa’s Agentic Commerce Infrastructure

Beyond Payments: Africa’s Agentic Commerce Infrastructure

What will it take to build Africa's agentic commerce infrastructure? In this webinar, we brought together industry experts to explore the role of AI, payments, trust, and infrastructure in shaping the future of commerce across the continent. Catch the key insights from the conversation.

October 26, 2026
October 26, 2026
3 mins read
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Inside Kora

Kora adds stablecoin payments for African merchants through One Rail

Kora adds stablecoin payments for African merchants through One Rail

‍Kora, a pan-African payment infrastructure provider, today announced the launch of One Rail, expanding its payments infrastructure to support stablecoins. Through One Rail, merchants can seamlessly collect, hold, convert, and settle funds in digital currencies alongside traditional fiat payment rails.

September 29, 2026
September 29, 2026
2 mins read
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Merchant Security Awareness

Keeping your account safe from Account Takeover

Keeping your account safe from Account Takeover

Account takeover is a growing form of online fraud. In 2025, the United States Federal Bureau of Investigation (FBI) received more than 5,100 complaints relating to financial account takeover, with reported losses exceeding US$262 million. Criminals want access to genuine accounts because those accounts already have the trust they need. 

September 28, 2026
September 25, 2026
4 mins read